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Troubleshooting Installation and Patching

PreviousRunning a Virus ScanNextTroubleshooting Security Applications

Last updated 3 years ago

If currently patching or undergoing maintenance there might be a known issue affecting all players. Follow our , for information on any ongoing issues.

  1. , which may mistakenly identify the login module as a security threat.

  2. If you're using a wireless connection, to rule out a connection issue.

  3. to resolve any compatibility issues.

  4. Try creating a to resolve permissions issues.

Advanced Troubleshooting

  1. that may interfere with the login module.

  2. If you're using a VPN, try removing it.

  3. to remove any viruses or malware infections.

  4. and the launcher may resolve rare start-up issues.

  5. .

Tried everything here?

If you have tried these steps and still require assistance, please .

Discord
Update or temporarily uninstall any security programs
optimize your internet connection
Update your drivers and operating system
new administrator account
Disable any proxies
Run a security scan
Uninstalling
reinstalling
Uninstall and reinstall your game
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