# Security Software

Security programs exist to help keep your account details and personal information safe. We recommend that you run regular scans to make sure your computer is secure.

### **Antivirus**

Viruses are hard to detect, easy to spread, and difficult to remove. They can damage your files, registry, and hardware. The most common way to get a virus is via email or downloaded attachments.

The following are some popular antivirus options for protecting against these threats:

| Antivirus Product                                                  | Free Version or Trial? | Free Online Scan? |
| ------------------------------------------------------------------ | ---------------------- | ----------------- |
| [Avast Antivirus](https://www.avast.com/free-antivirus-download)   | Free                   | Unavailable       |
| [Avira Antivirus](https://www.avira.com/en/free-antivirus-windows) | Free                   | Unavailable       |
| [Bitdefender](https://www.bitdefender.com/solutions/free.html)     | Free                   | Unavailable       |

### **Anti-Spyware/Keylogger**

Spyware monitors the actions of a computer user and can affect the performance of your computer. This software will attempt to send any gathered information to a host server, which can affect latency or may reduce your internet speed.

To assist your anti-spyware program in finding spyware that targets our games, bring up the login screen and type gibberish into the login fields while the anti-spyware program is running.

<table><thead><tr><th>Anti-Spyware Product</th><th>Free Version Available?</th><th data-hidden></th></tr></thead><tbody><tr><td><a href="https://www.malwarebytes.com">Malwarebytes</a></td><td>Yes</td><td></td></tr></tbody></table>

### **Anti-Rootkit**

A rootkit can help hide other malicious programs such as viruses, trojans, and keyloggers. Finding and removing rootkits with ordinary anti-spyware or antivirus software can be very difficult.

<table><thead><tr><th>Anti-Rootkit Scanner</th><th>Separate download or bundled with other software?</th><th data-hidden></th></tr></thead><tbody><tr><td><a href="http://www.avast.com/eng/avast_4_home.html">Avast!</a></td><td>Bundled</td><td></td></tr></tbody></table>


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