# Recibí un correo electrónico de restablecimiento de contraseña pero no lo solicité

Si ha recibido un correo electrónico de restablecimiento de contraseña sin solicitarlo, le recomendamos que tome medidas para proteger su cuenta:

1. [Ejecute un análisis de seguridad](/es-1/cuenta-y-aplicacion/received-password-reset-email-but-didnt-request-it/running-a-virus-scan.md) para eliminar cualquier virus o infección de malware
2. Actualice la contraseña en su cuenta de correo electrónico
3. Actualiza la contraseña de tu cuenta [Innadril](https://innadril.com/en/panel/settings)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.innadril.gg/es-1/cuenta-y-aplicacion/received-password-reset-email-but-didnt-request-it.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
