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      • What Is a CVV Code?
  • Game client and Launcher
    • Downloading files
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      • My launcher does not update game and does not start the game/can't change language
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    • Scope of Technical Support
  • Disconnects
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      • Bypassing the Router
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        • Analyzing A Pathping
      • Disabling Proxy Settings
  • Rules
    • Social Media and Chats rules of conduct
      • Can't Post on Forums
    • In-Game rules of conduct
    • User agreement
      • 1. Definitions
      • 2. Subject of the Agreement
      • 3. Terms for entry of the Agreement into a force.
      • 4. Rights and Obligations of the Parties
        • 4.1 User Rights
        • 4.2 User Obligations
        • 4.3 User does not have the right to:
        • 4.4 Operator Rights
        • 4.5 Operator Obligations
        • 4.6 Limitation of liability of the Operator
        • 4.7 The Operator does not guarantee:
        • 4.8 Account Penalty Policy
      • 5. Privacy and Security
      • 6. Additional Paid Services
      • 7. Refund Return Cancellation Policy
      • 8. Disclaimer of Warranties
      • 9. Additional Provisions
  • World Trade Rules
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  1. Rules
  2. User agreement
  3. 4. Rights and Obligations of the Parties

4.5 Operator Obligations

As a party to the User Agreement, the Operator shall:

  • Make possible that the User can receive the Operator's Services within this Portal (including the receipt of Additional Paid Services).

  • Answer the Users' questions, if there are any disputable situations, take all measures to resolve them.

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Last updated 3 years ago